Privacy Policy

Last Updated: March 15, 2025

Information We Collect

When you interact with DigitalFirstMax, we collect information that helps us provide better Unity programming education. This happens through your direct input and through automatic data collection during your use of our website and services.

Personal Information

Full name and contact details
Email address for communications
Phone number for program inquiries
Educational background information
Professional experience details

Technical Data

IP address and location data
Browser type and version
Device information and screen resolution
Website usage patterns and preferences
Session duration and page interactions

We collect this information when you sign up for our programs, request information, or simply browse our website. All data collection follows Vietnamese data protection laws and international best practices.

How We Use Your Information

Your information serves specific purposes related to providing quality Unity programming education. We don't use your data for unrelated marketing or sell it to third parties.

We use your information to deliver educational content, communicate about programs, process enrollments, and improve our teaching methods based on student needs and feedback.

Personal details help us tailor course recommendations and ensure you receive relevant information about upcoming Unity programming sessions starting in late 2025. Technical data helps us optimize website performance and understand which learning resources are most valuable to students.

We may also use anonymized data to create case studies about learning outcomes and course effectiveness. This helps us refine our curriculum and teaching approaches without compromising individual privacy.

Data Sharing and Third Parties

We share your information only when necessary to provide our services or comply with legal requirements. Our approach prioritizes your privacy while ensuring we can deliver effective education.

Educational Platform Providers Payment Processing Services Communication Tools Analytics Providers Legal Compliance

Educational platform providers receive necessary information to set up your learning accounts and track progress. Payment processors handle financial transactions securely without us storing sensitive payment details.

Communication tools like email services need your contact information to deliver course materials and updates. Analytics providers receive anonymized usage data to help us understand website performance and user experience.

Important Note About Data Transfers
Some of our service providers operate outside Vietnam. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy according to Vietnamese and international standards.

Your Privacy Rights

Vietnamese law gives you specific rights regarding your personal data. We've designed clear processes to help you exercise these rights effectively.

Access Your Data

Request a copy of all personal information we hold about you. We'll provide this in an easily readable format within 30 days of your request.

Correct Information

Update or correct any inaccurate personal data. You can often do this directly through your account settings or by contacting our support team.

Delete Your Data

Request deletion of your personal information, subject to legal requirements for record-keeping in educational contexts and Vietnamese business law.

Limit Processing

Restrict how we use your data while maintaining your account and course access. This affects marketing communications but not essential educational services.

To exercise these rights, contact us using the information below. We'll respond promptly and guide you through the process. Some requests may require identity verification to protect your privacy.

Data Security Measures

We implement multiple layers of security to protect your information from unauthorized access, alteration, or disclosure. Our approach combines technical safeguards with organizational policies.

Technical measures include encrypted data transmission, secure server infrastructure, and regular security updates. We use industry-standard SSL certificates and maintain secure databases with access controls and monitoring.

Organizational measures involve staff training on privacy practices, limited access to personal data based on job requirements, and regular reviews of our data handling procedures. We also maintain incident response procedures for any potential security issues.

While we implement strong security measures, no system is completely immune to threats. We continuously monitor and update our security practices to address evolving risks in the digital environment.

Data Retention Periods

We keep your information only as long as necessary to provide services and comply with legal requirements. Different types of data have different retention schedules based on their purpose and legal obligations.

Data Type Retention Period Reason
Course enrollment records 7 years after completion Educational record requirements
Financial transaction data 10 years Vietnamese accounting law
Marketing communications 2 years or until opt-out Consent-based processing
Website analytics data 26 months Business analysis purposes

After retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business interests, always with appropriate safeguards in place.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. You can control cookie settings through your browser preferences.

Essential cookies enable basic website functions like navigation and secure areas access. These are necessary for the site to work properly and cannot be disabled without affecting functionality.

Analytics cookies help us understand visitor behavior and improve our website. Marketing cookies may be used to show relevant advertisements and measure campaign effectiveness. You can opt out of non-essential cookies while still accessing our core content.

Third-party cookies from services like Google Analytics may be present on our site. These services have their own privacy policies governing how they handle your data.

Children's Privacy

Our Unity programming courses are designed for adult learners. We don't knowingly collect personal information from individuals under 18 years old without appropriate parental consent.

If we discover we've inadvertently collected information from someone under 18, we'll take steps to delete it promptly. Parents or guardians who believe their child has provided personal information can contact us immediately.

For students between 16-18 years old interested in our programs, we require parental consent and involvement in the enrollment process to ensure appropriate supervision and support throughout their learning journey.

Policy Updates

We review and update this privacy policy regularly to reflect changes in our practices, technology, or legal requirements. Significant changes will be communicated directly to active students and website users.

Minor updates like clarifications or contact information changes may be posted without individual notification. We encourage periodic review of this policy to stay informed about how we protect your information.

The current version date appears at the top of this policy. Previous versions are available upon request if you need to review historical privacy practices for any reason.

Privacy Questions and Requests

For privacy-related questions, data requests, or concerns about how we handle your information, contact our privacy team directly.

info@digitalfirstmax.com
DigitalFirstMax Privacy Office
8A Đinh Bộ Lĩnh, Phường 24
Bình Thạnh, Thành phố Hồ Chí Minh 700000
Vietnam
Phone: +84 225 387 3036

We respond to privacy inquiries within 72 hours and provide detailed responses within 30 days as required by Vietnamese data protection regulations.